Case #case-2
Landlord
KERI VerifiedTenant left property with significant damage. Security deposit of $2,500 covers less than half the repair costs. Have documented evidence with photos and repair estimates.
Virtue metrics reward good faith behavior over adversarial tactics
Initial Position Statement
statementThe tenant left the property with significant damage beyond normal wear and tear. I have photos showing holes in walls, carpet stains, and a broken window. The security deposit of $2,500 doesn't even cover half of the estimated $5,400 in repairs.
Move-In Inspection Report
evidenceProperty inspection conducted on January 5, 2023. All walls in excellent condition, carpets professionally cleaned, all appliances working, no visible damage. Both parties signed. Photos attached showing pristine condition.
Move-Out Photos - Living Room
evidencePhotos taken on May 1, 2024. Three holes in living room walls (approximately 4-6 inches diameter), appearing to be from furniture removal. Dark stains on carpet near sofa area. Window screen torn.
Move-Out Photos - Bedroom & Kitchen
evidenceBedroom: Two nail holes in walls, carpet burn mark near closet. Kitchen: Broken cabinet door, grease buildup on stove and hood, damaged countertop near sink showing water damage.
Repair Estimates from Contractors
evidenceWall repair and repainting: $1,800. Carpet replacement: $2,400. Window repair: $400. Cabinet door replacement: $300. Countertop repair: $500. Total: $5,400. All estimates from licensed contractors.
Response to Tenant Claims
statementThe tenant claims these were pre-existing conditions, but our move-in inspection clearly shows otherwise. The photos don't lie - this is damage beyond normal wear and tear. I maintained the property well during their tenancy.
Organizing information, not imposing decisions
Can you provide the official move-in inspection document signed by both parties, and clarify if tenant's personal photos were shared at move-in?
Regarding the leak you reported 6 months ago, do you have any written communication with the landlord about this issue?
AI Output Verification
All statements, evidence, and compromise proposals
Settlement Offer
newI'm willing to accept a $800 deduction from my security deposit for the larger wall holes and the cabinet door, which I acknowledge may be my responsibility. The rest should be returned as normal wear and tear. Total refund: $1,700.
Response to Tenant Claims
reviewedThe tenant claims these were pre-existing conditions, but our move-in inspection clearly shows otherwise. The photos don't lie - this is damage beyond normal wear and tear. I maintained the property well during their tenancy.
Carpet and Kitchen Issues Explanation
newThe carpet stains were mostly there when I moved in, just not well documented. The kitchen grease buildup is minor and normal for a year+ of cooking. The countertop water damage was pre-existing - I reported a leak to the landlord 6 months ago.
Dispute of Wall Damage Claims
newThe wall holes the landlord shows were mostly from hanging pictures and mirrors - normal for any tenant. I removed my furniture carefully. The large holes might have been there already, as my move-in photos show some wall damage.
Normal Wear and Tear Guidelines
newAccording to state law and tenant rights documentation, normal wear and tear for a 16-month tenancy includes minor wall scuffs, small nail holes, carpet fading, and minor appliance wear. Landlords cannot charge for these items.
My Move-In Photos
newI took my own photos when I moved in. These show several issues: small holes already in bedroom walls, carpet already had faint stains near the sofa area, kitchen countertop already had water marks. These were not properly noted in the official inspection.
Initial Position Statement
newI lived in this property for 16 months and took good care of it. Most of the issues the landlord is claiming are either pre-existing conditions that were not properly documented at move-in, or normal wear and tear expected from occupancy. The landlord is trying to profit from my security deposit.
Repair Estimates from Contractors
reviewedWall repair and repainting: $1,800. Carpet replacement: $2,400. Window repair: $400. Cabinet door replacement: $300. Countertop repair: $500. Total: $5,400. All estimates from licensed contractors.
Move-Out Photos - Bedroom & Kitchen
reviewedBedroom: Two nail holes in walls, carpet burn mark near closet. Kitchen: Broken cabinet door, grease buildup on stove and hood, damaged countertop near sink showing water damage.
Move-Out Photos - Living Room
reviewedPhotos taken on May 1, 2024. Three holes in living room walls (approximately 4-6 inches diameter), appearing to be from furniture removal. Dark stains on carpet near sofa area. Window screen torn.
Move-In Inspection Report
reviewedProperty inspection conducted on January 5, 2023. All walls in excellent condition, carpets professionally cleaned, all appliances working, no visible damage. Both parties signed. Photos attached showing pristine condition.
Initial Position Statement
reviewedThe tenant left the property with significant damage beyond normal wear and tear. I have photos showing holes in walls, carpet stains, and a broken window. The security deposit of $2,500 doesn't even cover half of the estimated $5,400 in repairs.
Tenant
KERI VerifiedMost damage was pre-existing or normal wear and tear from 16 months of occupancy. Landlord is trying to make profit from security deposit. Have my own photos showing property condition.
Virtue metrics reward good faith behavior over adversarial tactics
Initial Position Statement
statementI lived in this property for 16 months and took good care of it. Most of the issues the landlord is claiming are either pre-existing conditions that were not properly documented at move-in, or normal wear and tear expected from occupancy. The landlord is trying to profit from my security deposit.
My Move-In Photos
evidenceI took my own photos when I moved in. These show several issues: small holes already in bedroom walls, carpet already had faint stains near the sofa area, kitchen countertop already had water marks. These were not properly noted in the official inspection.
Normal Wear and Tear Guidelines
evidenceAccording to state law and tenant rights documentation, normal wear and tear for a 16-month tenancy includes minor wall scuffs, small nail holes, carpet fading, and minor appliance wear. Landlords cannot charge for these items.
Dispute of Wall Damage Claims
statementThe wall holes the landlord shows were mostly from hanging pictures and mirrors - normal for any tenant. I removed my furniture carefully. The large holes might have been there already, as my move-in photos show some wall damage.
Carpet and Kitchen Issues Explanation
statementThe carpet stains were mostly there when I moved in, just not well documented. The kitchen grease buildup is minor and normal for a year+ of cooking. The countertop water damage was pre-existing - I reported a leak to the landlord 6 months ago.
Settlement Offer
compromiseI'm willing to accept a $800 deduction from my security deposit for the larger wall holes and the cabinet door, which I acknowledge may be my responsibility. The rest should be returned as normal wear and tear. Total refund: $1,700.